SalesWell Privacy Policy

Effective Date:

June , 2024

SalesWell (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website

https://saleswell.us

(the “Website”) or use our services (the “Services”). Please read this Privacy Policy carefully. By using the Website or Services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Website or Services.


1. Information We Collect

Personal InformationWe may collect personal information that you voluntarily provide to us, such as:NameEmail addressPhone numberCompany name or affiliationPayment information (when necessary for transactions)Automatically Collected InformationWhen you visit our Website or use our Services, we may automatically collect certain information about your device and usage, including:IP addressBrowser type and versionPages you view and the dates/times of accessDevice identifiers (such as unique IDs, operating system details)Referring/exit pagesAI Interaction DataOur Services include AI-powered virtual sales agents. These agents may collect and process information provided by you in conversations across various channels (email, DMs, phone, etc.) to facilitate lead generation, nurturing, and closing. This interaction data may include:Chat transcripts, call logs, or any user-generated content shared during interactionsHistorical conversation data (used to personalize future outreach)Cookies and Similar TechnologiesWe may use cookies, web beacons, and other tracking technologies to collect information about how you interact with our Website and to personalize your experience. You can choose to disable cookies through your browser settings; however, this may affect certain functionality of our Website.


2. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our Services, including our AI-powered virtual sales agentsPersonalize user experiences and tailor content or marketing to individual preferencesCommunicate with you about updates, promotions, and other relevant information related to SalesWellProcess payments and manage billingPerform analytics and conduct research to improve the Website and ServicesEnsure compliance with legal obligations and protect our rights and the rights of others

We may also anonymize or aggregate personal information for statistical analysis and research. Aggregated data does not identify you personally and may be used by us for any lawful purpose.


3. Legal Bases for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information under the following legal bases:

Consent: Where you have given consent for processing.Contractual Necessity: Where processing is necessary to fulfill a contract with you or take steps prior to entering into a contract.Legitimate Interests: Where processing is necessary for our legitimate business interests (e.g., improving our Services, analyzing user data), except where such interests are overridden by your fundamental rights and freedoms. Legal Obligation: Where processing is necessary for compliance with a legal obligation.


4. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors, contractors, or agents who perform services on our behalf (e.g., payment processing, marketing, analytics). These service providers have access to your personal information only as necessary to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.Affiliates and Subsidiaries: Entities controlled by or under common control with SalesWell may receive your personal information for purposes consistent with this Privacy Policy. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or transfer of assets. Legal Requirements: We may disclose your personal information to comply with applicable law or respond to valid legal process, to protect our rights or the safety of others, or to prevent or investigate wrongdoing in connection with our Website or Services.


5. Data Retention

We will retain your personal information for as long as it is reasonably necessary to fulfill the purposes for which it was collected, including to comply with any legal, regulatory, tax, accounting, or reporting requirements. We may retain anonymized and aggregated data indefinitely for research or statistical purposes without further notice to you.


6. Security Measures

We employ a variety of security measures to help protect your personal information, including encryption, access controls, and secure servers. However, no method of transmission or electronic storage is entirely secure, and we cannot guarantee absolute security. You are responsible for keeping your account login credentials confidential.


7. International Data Transfers

Because we operate globally, your personal information may be transferred to and stored in servers located in countries outside of your own. Where required by law, we will take steps to ensure that adequate protections are in place to safeguard your personal information when transferred.


8. Children’s Privacy

Our Website and Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and learn that your child has provided us with personal information, please contact us. We will take steps to delete such information as soon as possible.


9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, update, or request deletion of your personal informationObject to or restrict the processing of your personal informationWithdraw consent where processing is based on consentRequest data portability for personal information you have provided to us

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.


10. California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information, including:

The right to know what personal information is collected, used, or soldThe right to request deletion of personal informationThe right to opt out of the sale of personal informationThe right not to be discriminated against for exercising these rights

For more information or to exercise these rights, please contact us at the details provided below.


11. Third-Party Links

Our Website or Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review the privacy policies of any third-party sites you visit.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will provide notice (e.g., by posting a prominent notice on our Website or sending an email notification). Your continued use of our Website or Services after any changes to this Privacy Policy constitutes acceptance of those changes.


13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

petru at wellcode dot com

Website:

https://saleswell.us


By using our Website or Services, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms.

Last updated: February 8, 2025